Oud Al Muteena Branch

Al Quoz Branch

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Where do you source your crystals from? And are they original?

We personally source and hand select our crystals from different suppliers around the world. All our crystals are natural and original. We select the most unique and highest grade whenever possible. Keep in mind that all crystals are sourced directly from the earth and truly perfect crystals contain natural fissures, druzy and inclusions.

How do I know which crystal is right for me?

We offer a virtual crystal consultation with Holly that can be done from the comfort of your own sacred space.  Please click here for more information.

How long does delivery take?

Get your orders same day in Dubai by choosing VIP delivery option.

Standard delivery in all Emirates takes 2-3 days.

International orders take approximtely 7-10 days.

Do you have a physical store that we can visit?

We have two locations in Dubai. Please visit the contact us page for more details.

What is your refund and exchange policy?

Please click here to read the terms and conditions for our policy.

What if I don’t like the crystals that were chosen for me when shopping online?

As each of us has our own personal taste, the perfect stone will vary from person to person. We highly advise that you visit one of our shops so that you can personally let the crystals choose you! Please check our refund and exchange policy above before ordering.

INQUIRY

CONTACT US FOR ANY QUESTIONS